Last Updated: August 2026 • Version 1.0
Subscription fees for KXTICK plans are billed in advance on a monthly or annual basis. You may cancel your subscription at any time via your Client Billing settings.
WhatsApp Cloud API message consumption and AI token costs are debited in real-time from your prepaid organization wallet. Unused wallet balances do not expire while your account remains active.
To request a refund for erroneous duplicate billing or account closure, contact our billing department at billing@kxtick.com within 14 days of transaction date.